When running an online business, you need to engage in the safest way of carrying out transactions as your customers will always make payments through credit cards. The truth is your business is not safe at all from the reach of fraudsters as they have a way to access your data. However, you can take precautions in order to protect your business data and those of your customers. Especially if your web traffic is high, you need to be on high alert of the risks that the vital and private details of transaction are exposed to. Here are some tips to help you protect your online business from fraudsters.
- Always be aware of the risk of your business falling in the hands of fraudsters. This is the initial stage of taking precaution. This entails knowing the areas in your business that are vulnerable to attacks. These areas include your network, SEO, your online account and your transaction data. Having a privacy policy can help you to conduct your business in a way that you keep your customers personal details private and confidential such that they do not find their way to third parties. In addition do not assume anything, if you notice something suspicious you need to monitor and confirm that all is well in your business.
- To ensure that the credit card details of your customers are safe, ensure that you carry out a vulnerability scan regularly. This website scan helps you to get hold of eminent risks before any damage is done. In this case, you need to hire an approved risk scan vendor to assist you in this routine. The expertise of the risk scan vendor is very important as they identify weaknesses in your website that might act as a highway for fraudsters to get into your online business. They also advise you on how to work on those weaknesses hence eliminating any possible risks.
- Ensure that you carry out business transactions in a professional way. You can do this by having the best business practice as possible. Ensure that when you take in the details of your customers credit cards you do not use the online format that can be accessed by those visiting your site. Also avoid writing the personal details of your customers in temporal places waiting to be transferred to their secure files as the information can be accessed by many.
In addition, it is your responsibility to instruct your customers when they are doing online shopping in your business. This helps your customers to have safe practice when using their credit cards to pay for your products. You can do this by giving them online seminars through writing relevant articles and posting them in their emails. You can also have a live chat with your customers when they place an order and carefully instruct them on how to keep their details safe.
However, you need funding in order to put in place protective measures against fraud in your online business. Obtaining a loan from a financial institution can help you implement all these measures. In this case, you can visit any financial institution that can give you a micro loan. This type of loan is convenient for you as it is usually small in amount hence you can be able to clear it within a short period and then you are free to venture in other areas of your online business that need your attention.